Delivery Information

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COVID-19 Update - 13th May 2020

Please note that in order to protect our teams and their families, the nursery is closed to ALL VISITORS onsite.   We will continue to review our position on this, however at this current time we would like to continue to keep our team at the nursery as safe as possible whilst they are looking after our trees.

The sales team are all available and working, so are happy to support you remotely in anyway that we can; technology is thankfully on our side, so we are happy to help with photos and video calling.

With the updated advice from the government this week (commencing 11th May) we have decided to extend our delivery service, working towards resuming a more "usual" service in the weeks to come.  This means we are starting to perform deliveries further afield and are able to work with our customers to offer combined deliveries.

In order for us to be able to safely deliver to you, you will need to consider making provisions to ensure you are able to facilitate a contactless delivery, with no paperwork.  We ask you to maintain 2m+ social distance from our drivers at all times. Please contact our sales team to discuss if you have any queries.

The process of organising and preparing deliveries is taking a little longer than usual, so please be aware that we may not always be able to keep to our expected lead times for delivery.  If you can please be patient with us during this time we would really appreciate it, we will get your order to you as soon as is possible and will continue to look after your trees until we deliver them to you.

We are sorry for any inconvenience caused and thank you for your co-operation and understanding in these difficult times.

 

When our trees are dormant, between October and April, they are easily stored on site but must be kept upright as if they are laid flat, rabbits can nibble the crowns overnight. During the growing season, between May and September, our trees are in full leaf so should ideally be planted and watered the same day or very shortly after delivery.

For best results please refer to our planting demonstration on how to plant Barcham Trees.

Free delivery is granted on the following order levels. Once you have completed your order online we will phone you to schedule in your delivery. Please allow 3 working days for delivery on the following:

England (Mainland), orders over £2,750

Wales (Mainland), orders over £3,750

Scotland (Mainland), orders over £4,750

For smaller orders, please see our delivery charges by county.

Once you have completed your order online we will phone you to schedule in your delivery. On many occasions we are able to link in your order quickly but please allow up to 15 working days from the time of order to delivery as the worst case scenario.  Deliveries are performed Monday - Friday, excluding Bank Holidays.

For those of you with special requirements please remember that throughout this process we are only a phone call away! Our experienced team of arborists are on hand to offer advice and can be contacted Monday to Friday between 9am - 5:30pm on 01353 720 950.

The logistics of tree deliveries

Barcham have been delivering container grown trees to all parts of the UK since the early 90’s and during that time have developed an expertise in ensuring that trees are received by customers when required and in perfect condition. While not owning a vehicle fleet Barcham has built up a strong relationship with a small group of haulage companies who have developed a deep knowledge of how to handle container grown trees.

The trees are transported on Lorries that range from 10 ton rigid Lorries to articulated, curtain sided Lorries. The type of lorry can be selected to tailor to particular customer requirements, and thus it is important to make the Sales team at Barcham Trees aware of any specific requirements and discuss options prior to placing your order and receiving delivery.

It is important to be aware that the lorries we use do not possess any unloading equipment and whilst we will unload your trees to kerbside or nearest possible access point, the drivers are unable to move trees once unloaded.

An enhanced delivery service is available with trees off loaded by crane which can be particularly useful where space is restricted at the delivery site, please discuss specific requirements with our Sales team who will be happy to provide you with a quote.

Please mention any specific delivery requirements, including dates and times in the comment section of the checkout and we will endaevour to do our best to work within these parameters wherever possible.

Please note

If not ordered as part of a tree order, the following Accessories will be posted out to you by courier to arrive within 3-5 working days of the order being placed:

  • Hydration Bag
  • Long Life Fertiliser
  • Rabbit Guard
  • Time for Trees
  • Barcham Secateurs
  • Barcham MEYBest Folding Saw
  • Sentinel
  • Fortify
  • Invigorate
  • Initiate

Planting kits will still need to be delivered by one of our lorries, so this can still take up to 15 working days.

Please contact us to discuss express delivery options.