COVID-19 UPDATE - 13th May 2020
Please note that in order to protect our teams and their families, the nursery is closed to ALL VISITORS onsite. We will continue to review our position on this, however at this current time we would like to continue to keep our team at the nursery as safe as possible whilst they are looking after our trees.
The sales team are all available and working, so are happy to support you remotely in anyway that we can; technology is thankfully on our side, so we are happy to help with photos and video calling.
With the updated advice from the government this week (commencing 11th May) we have decided to extend our delivery service, working towards resuming a more "usual" service in the weeks to come. This means we are starting to perform deliveries further afield and are able to work with our customers to offer combined deliveries.
In order for us to be able to safely deliver to you, you will need to consider making provisions to ensure you are able to facilitate a contactless delivery, with no paperwork. We ask you to maintain 2m+ social distance from our drivers at all times. Please contact our sales team to discuss if you have any queries.
The process of organising and preparing deliveries is taking a little longer than usual, so please be aware that we may not always be able to keep to our expected lead times for delivery. If you can please be patient with us during this time we would really appreciate it, we will get your order to you as soon as is possible and will continue to look after your trees until we deliver them to you.
We are sorry for any inconvenience caused and thank you for your co-operation and understanding in these difficult times.
Customer Service & Support
Monday - Friday 9.00am - 5.30pm
Tel: 01353 720 950
You can contact us using the telephone and via instant chat during our opening hours, and at all times via email. We will endeavour to respond to your query as soon as possible, please provide as much information as possible, including images/photos where they are available to you. Please note that we are not available on Bank Holidays.
Please note, the nursery is open by appointment only.
Monday - Friday 9.00am - 4.30pm
You are more than welcome to come and visit our nursery here in Ely, Cambridgeshire. We simply request that you call, email or message us to book an appointment to ensure that one of our sales team is available to give you a guided tour of the nursery. The site is vast and therefore it is important you are accompanied by a member of our team during your visit.
Barcham Trees Plc,
Eye Hill Drove, Ely,
For Commercial Trade Sales visit www.barchampro.co.uk
We kindly ask that customers do not bring any plant material onto the Nursery as this potentially would break our Bio-Security procedure for the control of pest & disease.
If you require assistance with a plant, please ask a member of staff.